Terms of Use

Welcoming you to The Zen Lion Cold Water Plunge, an experience that just keeps giving. Before you proceed to use our ice tub and chilling unit, please take a moment to read and understand the following terms and conditions. By using our ice tub, you agree to comply with these terms.

1. Usage Guidelines:

1.1 The ice tub is to be used strictly for personal recreational purposes.

1.2 Users must follow all provided instructions regarding the proper and safe use of the ice tub.

1.3 Individuals with pre-existing health conditions, such as cardiovascular issues or respiratory problems, should consult with a healthcare professional before using the ice tub.

2. Age Restriction:

2.1 Users must be at least 18 years old to use the ice tub independently.

2.2 Individuals below 18 years old may use the ice tub under the direct supervision of a responsible adult or guardian.

3. Health and Safety:

3.1 Users are responsible for ensuring that they are in good health and free from any medical conditions that may be aggravated by exposure to cold temperatures.

3.2 Pregnant women and individuals with known medical conditions, such as Raynaud’s disease, should refrain from using the ice tub.

3.3 Users must not stay in the ice tub for an extended period, and they should exit immediately if feeling uncomfortable or experiencing adverse effects.

5. Hygiene and Cleanliness:

5.1 Users must shower and rinse off any lotions, oils, or substances before using the ice tub to ensure the longevity of the tub and filter.

5.2 Users must wear appropriate swimwear or clothing while in the ice tub.

5.3 It is strictly prohibited to use the ice tub while under the influence of alcohol or drugs.

7. Liability:

7.1 Users engage in ice tub activities at their own risk. We are not liable for any injuries, illnesses, or damages that may occur during or as a result of ice tub usage.

7.2 Users are responsible for any damage caused to the ice tub due to their negligence or intentional actions.

Please note:

We do not assume responsibility for lost, stolen, or damaged packages during transit. After your package is dispatched, we will furnish a tracking number for you to monitor its delivery status. Ensuring someone is available to receive the package on the delivery date is the customer’s responsibility.

Returns

As a result of the specific characteristics of our product, we do not permit returns or issue refunds for ice baths that have been utilized. If you happen to receive a damaged ice bath, please get in touch with us within 24 hours of delivery, providing images of the damage. We will cooperate with you to find a satisfactory resolution to the issue.

By using our Zen Lion Chiller and Tub, you acknowledge that you have read, understood, and agreed to these terms and conditions. Enjoy your ice tub experience responsibly!